Frequently Asked Questions
Discover the answers to your frequently asked questions about our products and services.
At MOI Beauty, clean beauty means thoughtfully formulated products made with carefully selected ingredients and without unnecessary additives. Our approach focuses on transparency, performance, and comfort .Creating beauty that fits seamlessly into real life.
Yes. MOI Beauty products are designed for comfortable, everyday wear and are created to perform without needing constant touch-ups or complicated routines.
Our formulas are developed with skin compatibility in mind and are made without parabens. However, as every skin type is different, we recommend reviewing the ingredient list and performing a patch test before use.
MOI Beauty does not test products on animals. We are committed to responsible formulation practices and work with partners who align with these values.
Moi Beauty is a UAE-based brand. We currently ship within the UAE, with plans to expand to additional regions in the future.
We offer next-day delivery for most orders. Orders placed on Saturday or Sunday are delivered on Tuesday.
Shipping details and final timelines are always confirmed at checkout.
For hygiene and safety reasons, we are unable to accept returns or exchanges on opened or used beauty products. If your item arrives damaged or incorrect, please contact our customer care team within 48 hours of delivery.
If there is an issue with your order, please contact us with your order number and clear photos of the item within 48 hours of delivery. Our team will review the issue and assist you accordingly.
You can reach our customer care team via the Contact Us page or by email hello@itsmoibeauty.com. We aim to respond to all enquiries within 1–2 business days.
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Clean & Conscious
Vegan. Clean. Free from harsh ingredients.
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Nourishing by Design
Designed to nourish, not strip or stress the skin.
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Wearable Performance
High performance without discomfort.
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Effortless Routines
Results without complicated steps.
Vegan. Clean. Free from harsh ingredients.
Designed to nourish, not strip or stress the skin.
High performance without discomfort.
Results without complicated steps.